I can't seem to switch the bluetooth on- I have Samsung s10 plus 5g. I've tried clearing the cache, factory reset but still have the same issue.
When I try to turn the bluetooth on from the shortcut menu it just does not react, if I go to the settings and try turning on the tab turns light blue and does nothing.
Samsung can you please assist?
Have you tried resetting the network settings? Just a heads up, by resetting the network settings, it will remove all wi-fi and Bluetooth settings you currently have saved.
@usere5z0F9Mv0n two third-party articles to help you and a help here:
Thank you for reaching out. Have you tried the troubleshooting provided in the thread? If resetting the network settings did not help I would recommend testing your device in safe mode to see if your symptom persist. You can do this by following these steps.
Press and hold the power button until power off, restart, and emergency mode show on the screen
Tap and hold on the power off option until it changes to safe mode, then tap on safe mode
The phone will then reboot into safe mode. You will be able to check that it is by a grey transparent box in the bottom left of the screen that says safe mode.
I am having the same problem
Bluetooth is not working properly. Issues with car connection,Watch, Headphones ect.
Have tried all the suggestions in the articles, with no luck, incl factory reset :-(
Hopefully there will come a fix for this error