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Yahtzee
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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Same

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Yahtzee
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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I can't speak for the OP, but I've done it already and still have the same issue.

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Samsung Moderator
Samsung Moderator

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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@Yahtzee

Would you be able to send a screenshot of what you are seeing in a PM? http://bit.ly/2Kq3B5F

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TeeShot
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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I can't understand for the life of me what a "screenshot" of the settings page with the switch off is going to show you.  We all have the same senario.   ID/S@*m protection keeps turning off.  Safe mode or not safe mode. Turn protection on and it turns itself off particularly when the phone is turned off and back on.  

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Yahtzee
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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There's nothing special on the screen. I enabled Caller ID and spm protection one day and discover it's toggled off on another day. There's no particular pattern I can find to reproduce the bug.

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trailblazer15
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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If you turn the phone off and turn it back on, the caller id and spm protection turn off shortly after.

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Yahtzee
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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Yup that did it for me too. There's your reproducible scenario, SamsungRei

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Yahtzee
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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I have an unlocked phone on Verizon

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Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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trailblazer15
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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@SamsungRei I tried replying to your post asking for the baseband but the website just sits and spins, something must be wrong with the website.  Anyways, here is the baseband of my US Factory Unlocked Galaxy S10e:  G970U1UEU1ASBA.

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