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Samsung Care Ambassador

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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Yup I am having the same issue as well AT&T unlocked S10+ i did everything but after reboot after few minutes it will turn off so I install "Hiya" app to work as a backup since samsung uses hiya for call protection .




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amk
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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Same her on unlocked S10 plus on t mobile. Turns off on reboot, even in safe mode

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Dissonance
Asteroid

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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I'm also having the same problem with an unlocked S10+ on Verizon. Baseband version is G975U1UEU1ASBA.

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TallGuyNJ
Asteroid

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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"I'm also having the same problem with an unlocked S10+ on Verizon. Baseband version is G975U1UEU1ASBA."

 

Exact same for me.

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amk
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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How do you send a private message to you guys?

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Samsung Care Ambassador

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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You can send private message to moderators by going to their profile i think there is a link that says "send a message".




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If you post new question please specify your Phone model and Carrier.
If you like my comment please hit ♥
if I answer your question please hit the 'accept as solution' button
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userGry32dVy78
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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My unlocked S10+ is having the same problem.

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Samsung Moderator
Samsung Moderator

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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@userGry32dVy78 Does this still happen in safe mode?

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userGry32dVy78
Cosmic Ray

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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Yes it's still happening.

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Samsung Moderator
Samsung Moderator

Re: Built In Phone Caller ID and Spm Protection Keeps Turning Off

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@userGry32dVy78 Please send a PM with your full model code, IMEI number and baseband version so that I can research this further for you. http://bit.ly/2Kq3B5F

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