I spent quite a bit of time yesterday making calls to address my screen scratches on my S10. This was 1 day past my 14 day return period. I didn't use the phone right away. I purchased a Verizon screen specifically stating on the package "for: Samsung Galaxy S10" protector made by ZAGG. It would not attach to the phone. I saw the phone has it's own screen protector so I continued to use it normally. I quickly notice the scratches and each day that went by there were more. I made a series of calls to Verizon, Samsung and a local store. It boiled down to Verizon stating maybe I should attempt to make an insurance claim. That did not go through. I then thought, why should I make a claim? Is this my fault? Samsung stated the ONLY protector that will work on this phone is the one they produce model # ET-FG973CTEGUS. ANY other additional screen protector is NOT compatible. Verizon didn't seem to know this. So who's fault is this..mine or Verizon or Samsung? At this point I am very upset. I will not pay all this money for a phone that is all scratched up.
