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Astronaut

Re: Built in screen protector S10+

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Yes it's true...best buy told us the same thing

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Constellation

Re: Built in screen protector S10+

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After 10 days of use, my screen protector has lifted from 3 corners and now has air bubbles and looks ridiculous. I've had every Samsung since before the Galaxy line launched. I feel they really dropped the ball with this one..

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Constellation

Re: Built in screen protector S10+

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Not sure about the pre installed screen protector quality so have ordered one from here they claim that it works with the ultra sonic fingerprint sensor.

https://www.gadgetshieldz.com/galaxy-s10-plus-screen-protectors-covers-cases.html

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Galaxy

Re: Built in screen protector S10+

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True

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Constellation

Re: Built in screen protector S10+

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I spent quite a bit of time yesterday making calls to address my screen scratches on my S10. This was 1 day past my 14 day return period. I didn't use the phone right away.  I purchased a Verizon screen specifically stating on the package "for: Samsung Galaxy S10" protector made by ZAGG. It would not attach to the phone. I saw the phone has it's own screen protector so I continued to use it normally. I quickly notice the scratches and each day that went by there were more.  I made  a series of calls to Verizon, Samsung and a local store.  It boiled down to Verizon stating maybe I should attempt to make an insurance claim.  That did not go through. I then thought, why should I make a claim? Is this my fault?  Samsung stated the ONLY protector that will work on this phone is the one they produce model # ET-FG973CTEGUS. ANY other additional screen protector is NOT compatible.  Verizon didn't seem to know this. So who's fault is this..mine or Verizon or Samsung? At this point I am very upset. I will not pay all this money for a phone that is all scratched up.

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Samsung Moderator
Samsung Moderator

Re: Built in screen protector S10+

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@user9lAAXR3dN9 Please send a PM with your full model code and IMEI number. http://bit.ly/2Kq3B5F



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Constellation

Re: Built in screen protector S10+

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Buy 

Full Glue UV Liquid Tempered Glass Screen Protector

off of Ebay. It's a great screen protector and works with finger print scanner.

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Constellation

Re: Built in screen protector S10+

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So is it really s10 scree get easily scratches ?

I noticed that I got more and more scratches on my s10, did you get any reply ?

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Constellation

Re: Built in screen protector S10+

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So true! They do come with protector

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Asteroid

Re: Built in screen protector S10+

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That is correct. Please be advised this is only a film cover and not a glass screen protector.

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