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Astronaut

Burned charger port

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My year-old S10 started making a racket this morning after sitting on the charger all night about "moisture detected" even though it was sitting on the counter for about 12 hours previous no where near moisture. Took it off the charger, and got a little smoke show and smell. Now it won't charge at all? Can anything be done?!

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Samsung Moderator
Samsung Moderator

Re: Burned charger port

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Hello!

 

Thank you for reaching out, I would be happy to get this case to our specialist team to assist you further with your symptoms. Could you please provide me with the following information in a private message to do so? https://bit.ly/2SUXRar

 

Model number:
IMEI number:
Full name:
Complete physical address:
Contact phone number:
Alternate phone number:
Email address:

Photos of your symptom:

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2 REPLIES 2
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Cosmic Ray

Re: Burned charger port

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Have you tried wireless charging?
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Highlighted
Samsung Moderator
Samsung Moderator

Re: Burned charger port

JUMP TO SOLUTION

Hello!

 

Thank you for reaching out, I would be happy to get this case to our specialist team to assist you further with your symptoms. Could you please provide me with the following information in a private message to do so? https://bit.ly/2SUXRar

 

Model number:
IMEI number:
Full name:
Complete physical address:
Contact phone number:
Alternate phone number:
Email address:

Photos of your symptom:

View solution in original post

Reply
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