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Kimbr27
Astronaut

Camera failure

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I got an update for my Galaxy S10+ last week but now everytime I open up my camera it's out of focused or says camera failed. So I have to close and reopen.

1 SOLUTION

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Comet

Re: Camera failure

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Long press on camera app and then tap on App Info, in there tap on Storage and then Tap on Clear Cache and see if it works. Also try the instructions on the link and see if it helps:

 

https://support.t-mobile.com/docs/DOC-37147

 

NBI

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

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3 REPLIES 3
Comet

Re: Camera failure

JUMP TO SOLUTION

Long press on camera app and then tap on App Info, in there tap on Storage and then Tap on Clear Cache and see if it works. Also try the instructions on the link and see if it helps:

 

https://support.t-mobile.com/docs/DOC-37147

 

NBI

If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Reply
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Kimbr27
Astronaut

So this turned out to be a temporary solution. I started...

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So this turned out to be a temporary solution. I started having the same problem about two days ago. I keep repeating the steps suggested but is there a more permanent solution?

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userRtdZzoHG35
Constellation

I too am having those issues with my s10. The camera is a...

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I too am having those issues with my s10. The camera is almost always out of focus and when I try to focus it it stays for a few seconds then goes wonky again. If its something up close I don't have those issues as much. But anything 3 feet or more away and it does that.

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