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Datboytwank
Astronaut

Camera issues.

Does anyone else have issues with the camera not loading, or focusing when using it in Instagram or Snapchat applications?

8 REPLIES 8
Samsung Care Ambassador

Did you try clearing the cache in those apps?

Did you try clearing the cache in those apps?

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userMKJsrjQTtA
Constellation

Check for updates mine was the same way until I updated m...

Check for updates mine was the same way until I updated my phone

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Honored Contributor

Re: Camera issues.


@Datboytwank wrote:

Does anyone else have issues with the camera not loading, or focusing when using it in Instagram or Snapchat applications?


Does the camera work properly in the default camera app?

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Datboytwank
Astronaut

I checked for updates and cleared cache. Still doing the...

I checked for updates and cleared cache. Still doing the same thing.

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Datboytwank
Astronaut

The default camera sometimes crashes when I open it. I ha...

The default camera sometimes crashes when I open it. I have to close it and re open it

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Samsung Moderator
Samsung Moderator

Re: The default camera sometimes crashes when I open it. I ha...

Do you experience these symptoms if you test your device in safe mode?

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Honored Contributor

Re: The default camera sometimes crashes when I open it. I ha...


@Datboytwank wrote:

The default camera sometimes crashes when I open it. I have to close it and re open it


For the default camera:

Tap and hold camera app shortcut on your home screen. The when context menu appears, tap on App info. Then go to storage and clear data

 

@SamsungAdam He possibly might need to try wiping cache partition...?

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Lauras_S10
Astronaut

I'm having the same issue. My camera will not focus when...

I'm having the same issue. My camera will not focus when using Snapchat or Instagram

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