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userBf5h88UpqP
Asteroid

Camera's wont focus

Both rear and front facing cameras wont come into focus most of the time. This can be seen on the normal camera app, snapchat and Instagram. Is this just a software thing or something internal? 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Camera's wont focus

Thank you for reaching out. I would be happy to look into this further. Do you experience these symptoms if you test your device in safe mode? Have you tried clearing the cache and data for your stock camera app?

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userBf5h88UpqP
Asteroid

Re: Camera's wont focus

No, how do you clear the cache for the camera?

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Samsung Moderator
Samsung Moderator

Re: Camera's wont focus

To clear the cache of the camera app go to Settings>Apps>Camera>Storage>Clear Cache

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