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Charrod1976
Galaxy

Can't post screenshots anymore?

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Just finished a post and tried to provide screenshots but the option is gone now???

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Samsung Care Ambassador

Re: Can't post screenshots anymore?

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It appears the option to upload images to the app has been disabled for the time being I would recommend using the website to post if you want to upload a image sorry for the inconvenience this may have caused 

 

https://us.community.samsung.com/


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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Samsung Moderator
Samsung Moderator

Re: Can't post screenshots anymore?

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Are you using the image upload link option?



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



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Charrod1976
Galaxy

Re: Can't post screenshots anymore?

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I do not have that option anymore.

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Samsung Moderator
Samsung Moderator

Re: Can't post screenshots anymore?

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Are you not seeing this icon? 



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Charrod1976
Galaxy

Re: Can't post screenshots anymore?

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No icon

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Samsung Care Ambassador

Re: Can't post screenshots anymore?

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Are you using the Samsung members app or the browser version?



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Charrod1976
Galaxy

Re: Can't post screenshots anymore?

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Samsung members app

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Samsung Care Ambassador

Re: Can't post screenshots anymore?

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It appears the option to upload images to the app has been disabled for the time being I would recommend using the website to post if you want to upload a image sorry for the inconvenience this may have caused 

 

https://us.community.samsung.com/


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

View solution in original post

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Samsung Care Ambassador

Re: Can't post screenshots anymore?

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It has been decided to disable image insertions to the members app due to an incident that happened. All image attachments must be done on the browser version of the community



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Charrod1976
Galaxy

Re: Can't post screenshots anymore?

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Well that's just stupid and inconvenient for app users...

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