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Constellation

Re: Cannot dismiss Alarm clock from lock screen

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Same exact problem. Only after Pie update. Cannot dismiss alarm whatsoever. Have to unlock, switch off alarm manually, then relock. Absolutely infuriating if you use your alarm systems frequently through the day which I do. Samsung? 

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Constellation

Re: Cannot dismiss Alarm clock from lock screen

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This problem is not solved. I started using my Samsung S10 yesterday and first alarm clock this morning was impossible to dismiss despite the dismiss button displayed on the screen. Snoozing was the only option. Very frustrating. Please advise on how to fix the problem.

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Galaxy

Re: Cannot dismiss Alarm clock from lock screen

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HOW did you try to use the dismiss button?  Did you just touch it?  I think you have to touch and hold and then swipe up to activate the button.  Don't know why?  Seems counterintuitive.  Let me know if that helps.

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Asteroid

Re: Cannot dismiss Alarm clock from lock screen

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This question has been answered over and over again. How do I show that the question was answered?

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Constellation

Re: Cannot dismiss Alarm clock from lock screen

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I am new to Galaxy S10 G5 android, less than 1 week. I was having the same issue. I believe that I understand the issue and have a solution to that issue. The software was doing what I told it to do. Most people need to login to their computers, at work, to run any software. Most internet interfaces to things like banks, utilities, etc. require the user to login to access their accounts. The android appears to have the same functionality available. Only the person entering a password can answer the phone call, alarms, etc. when set to maximum security. I used maximum security which required a password. Since it was difficult to type the password when waking up to the alarm, due to the amount of numbers and letter on the screen, I decided to change to a less secure mode of just entering a pin. I additionally checked the box to Confirm PIN without tapping OK. That change allowed me to dismiss the alarm this morning. I do not have time to keep trying things like phone calls, which I seldom answer, etc. to verify this solution.
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Constellation

Re: Cannot dismiss Alarm clock from lock screen

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I have the same problem. I can snooze the alarm, but I can't dismiss it.

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Astronaut

Re: Cannot dismiss Alarm clock from lock screen

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You do have to Hold your finger there and then swipe up.

This is not a normal use of a button on the screen.

 

Very bad design.

But SNOOZE works just fine when you tap it.

 

 

I am assuming it's the same thing when receiving a phone call on the locak screen.

Hit the green call button and swipe up?

 

Consistency in usage would help here

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Asteroid

Re: Cannot dismiss Alarm clock from lock screen

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Since the latest update a few days ago, I now have to open the Alarm Clock app in order to dismiss (or snooze) the alarm.  Very irritating, to say the least.

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Astronaut

Re: Cannot dismiss Alarm clock from lock screen

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I had the same problem and found the solution.  In the app (clock) settings, you must allow the "appear on top" function. It will allow the app to sent notifications to the top screen even when in the locked screen mode. 

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Asteroid

Re: Cannot dismiss Alarm clock from lock screen

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That's the way it was with the upgrade to Android 9, but it doesn't seem to be the same this time.

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