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Constellation

Re: Cannot dismiss Alarm clock from lock screen

JUMP TO SOLUTION

The appear on top setting is set on my S10+ and it still doesn't work.

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Highlighted
Constellation

Re: Cannot dismiss Alarm clock from lock screen

JUMP TO SOLUTION

Recently migrated from the Note 8 to a Note 10 Plus using the SmartSwitch app:

-- Google Clock app, NO dismiss/snooze icon on lock screen when alarm fires!

-- Tried adjusting setting within the app and the lock screen settings, nothing!

 

Let's start from scratch:

-- Goto: Settings > Apps > Clock > 1. Force Stop;  2. Storage;  3. Clear cache;  4. Clear data.

-- Exit all apps.

-- Launch the Google Clock app, set a test alarm, lock the screen.

-- Wow, that worked. Whew!

 

Summary notes:

-- Likely cause, Google Clock stored data from the Note 8 wasn't compatible with Note 10 Plus.

-- Solution, clear all cached and stored data, restart the Google Clock app.

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