Hi help please
I bought a Samsung s10 plus yesterday - came from a s8. I cannot log into my google account at all and my backup file is with this account. It just Has an endless "Account Action required" message no matter what I do it will not allow me to re sign in. Have removed the account - reset the password, soft reboot, hard re boot . Ive cleared the cache for Play Services, Play store etc etc. I can access another old gmail account and send and receive emails etc but not my main account. The account works on everything else including my Tablet s4. Google sees the s10plus and has it as a regitered device so its not at that end.
Anyone with any advice would be much appreciated
Solved! Go to Solution.
When registering my Cars bluetooth the phone asked me to turn off "Find my Phone" and as a result - problem solved!!
Cant beleive and have no clue as to why but very happy !!
I know this may be a silly question, but is your G-mail account requiring you to verify your e-mail for the device?
Not a silly question at all if I could just re sign in, as the phone requires. It says to re sign into the account but wont let me. The google account knows Ive signed in as it recognises the devices on the account.
Have you tried wiping the cache partition on your device?
Give these steps a try:
Thank you. Please keep us posted and let us know if you need further assistance.
Have you tried factory resetting your device? Please know that this will take your device back to factory setting.