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Samsung Care Ambassador

Re: Charging cord burring and starting fire.

I would get a now charger and cord,  and seeing discoloration inside the usb port of the phone, I would get that checked out as well. I'm glad you didn't get hurt in this ordeal though. 

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userDnY96utl71
Constellation

Re: Charging cord burring and starting fire.

My S9+ was being charged over night, and then an hour or 2 later i woke up smelling a burning rubber or something and i knowticed it was my phone charger. The output in the charging hole was really hot when i took it out and burned my finger alittle. My phone was really hot and i let it sit on the side for alittle untill the charger and the phone cooled down. And i see that the inside of my charging port was burned and the charger cord output was melted inside. I thought if i hadnt woke up to this, it couldve started a fire, and i would've died.

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Samsung Moderator
Samsung Moderator

Re: Charging cord burring and starting fire.

Can I have your full model code and IMEI number via private message?

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