Right out of the box I have had issues with the S10e. Every time support has some other random fix for what seem to be overal lack of robustness in the design both hardware and software. This being my first Samsung device, is this normal and you just accept that you factory reset every couple months or reboot in a recovery move to clear cache, or some other random 'fix?'
-finger print sensor pretty much DOA
-random freezing and resets