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Constellation

Customizing sound notification for text messages on my S 10

I went into settings and chose Luna for my sound notification for text messages. But it won't work. I keep getting the default sound notification for everything. Why is my chosen customized sound not working?

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Samsung Moderator
Samsung Moderator

Re: Customizing sound notification for text messages on my S 10

Thank you for reaching out. Just to verify, are you following these steps and choosing New Messages as the category when changing the tone? https://www.verizon.com/support/knowledge-base-223062/



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