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userZ3rsvM298J
Constellation

Disappointed with Sound Quality on S10e

So I just picked up the S10e, replacing a J3 Eclipse. I immediately noticed the headphone sound wasn't as good as with my Eclipse (which had no enhancements made to the stock sound). 

The highs on the S10e are tinny and shrill, even after adjusting the EQ, using Altos and adapting the sound, which maybe made a slight improvement. I'm using Apple earbuds which have always given the best sound on any device I've used. 

Anyone else notice this? Perhaps it's just my device? I could live with it, as it's not terrible or broken, but I use my phone very heavily for music, so I'm leaning towards returning it as I shouldn't be taking a step backwards when it comes to audio.

2 REPLIES 2
Fitsme
Constellation

I totally agree. I use mine for apps and I can't get the...

I totally agree. I use mine for apps and I can't get the app to find me says my location is not registering and poses a problem for me to get orders. I use my GPS thru my phone and have to turn it up full blast and it's just weak! Plus my battery life is always an issue!

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Samsung Care Ambassador

Re: Disappointed with Sound Quality on S10e

@userZ3rsvM298J  have you tried using a different pair of earbuds/headphones? 

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