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Cosmic Ray

Do not Disturb not working

My Do not Disturbed suddently stopped working.  I got a call and a WhatsApp call in the middle of the night that woke me up.  I even tested this myself by manually turning on Do not Disturb and trying calling myself. Sure enough , the phone started ringing with sound.  And I do not have any exceptions besides Alarms enabled.

5 REPLIES 5
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Constellation

Re: Do not Disturb not working

Anyone answer or did you figure it out?  My stopped after I wiped my phone.  Thinking I may need to do it again. 

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Samsung Moderator
Samsung Moderator

Re: Do not Disturb not working

Do you know if Do not Disturb functions normally while your phone is in safe mode?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





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Constellation

Re: Do not Disturb not working

It seems like the do not disturb schedule does not work.  It is almost like it doesn't recognize daylight savings time,  or is in the wrong timezone.  So it always arms and disarms the dnd incorrectly. 

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Constellation

Re: Do not Disturb not working

it is not working if u use Bluetooth headphones.
Samsung forcing us to receive calls if we use Bluetooth headphones...
on my note 10+ same problem.
factory reset not changing it ...

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Astronaut

Re: Do not Disturb not working

If you have used Smart Switch then try to clear the set time for the mode does not disturb and set it manually. (Delete the one that was transferred via Samsung Switch)

 

Let us know if this problem is resolved, this solution worked for us.

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