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Lostmonkey
Asteroid

Does anyone else get this weird white box?

For some reason this white box keeps showing up in my notification panel, but there is no corresponding notification. The only way to get ride of it is to restart my phone but then in a few hours it comes back.

12 REPLIES 12
Samsung Care Ambassador

Re: Does anyone else get this weird white box?

@Lostmonkey If you pull down your notification shade does it give you any information about it?

 



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Lostmonkey
Asteroid

Nope

Nope

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Lostmonkey
Asteroid

Seen no notifications

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Lostmonkey
Asteroid

.

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usertZiStKAlHh
Astronaut

Re: Does anyone else get this weird white box?

I have the exact same problem on an S10+. If a solution is found, please let me know too!

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Samsung Moderator
Samsung Moderator

Re: Does anyone else get this weird white box?

@usertZiStKAlHh Does this icon show up when your phone is in safe mode?

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Samsung_Jb2pRcR
Astronaut

More than likely it's an app running in the background.

More than likely it's an app running in the background.

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Lostmonkey
Asteroid

It goes away for a minute when I restart my phone but not...

It goes away for a minute when I restart my phone but not when I clear out all my recently used apps

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Samsung Moderator
Samsung Moderator

Re: It goes away for a minute when I restart my phone but not...

I would test disconnecting from SmartThings to see if it goes away. I agree with @Samsung_Jb2pRcR.

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