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Samsung_45BpUzA
Astronaut

Download update S10

Hi, How do I download updates for S10? Writes that I need to turn on Wi Fi to continue downloading, but I do not have Wi Fi! I want to download via 4G, but I don’t know where to turn it on! Please, help!

1 REPLY 1
Samsung Care Ambassador

Re: Download update S10

Hi @Samsung_45BpUzA, I hope you are doing well.

 

Can you please provide me with the following information:

• Mobile carrier

• Current baseband version (found in Settings>About phone>Software information)

 

Some carriers such as AT&T require WiFi in order to download the system update. If AT&T is your carrier, this is the cause and there is no way around this as this is a carrier restriction.

 

I hope this helps!


Best regards,
Rydah
Samsung Care Ambassador

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