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Samsung_ol8He6S
Astronaut

Edge Panels NOT working

Edge panels are not working on my s10. I've tried turning it off, restartingphone and removing the screen protector. Nothing has worked, please help!!

21 REPLIES 21
Samsung Moderator
Samsung Moderator

Re: Edge Panels NOT working

Hello there, the Edge Lighting function only works when the device is locked if the phone is face down.

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userSHwm75lEAt
Constellation

Re: Edge Panels NOT working

Hi there, I don't know if you fix your issue,

But I couldn't see my handle on right side, then look on left and there it was, settings in edge panel will let you switch from right to left side of the screen, hope this helps

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Samsung_LV8KPDH
Constellation

Re: Edge Panels NOT working

Thank you it was totally on my left side,  LOL

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userAcGhOMeEd3
Astronaut

Re: Edge Panels NOT working

Yes! This is what happened to me as well - thanks for the suggestion

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Samsung Care Ambassador

Re: Edge Panels NOT working


@SamsungJace wrote:

Hello there, the Edge Lighting function only works when the device is locked if the phone is face down.


That is just not true. Works for me face up/face down, locked or not locked. 

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Samsung_ol8He6S
Astronaut

Re: Edge Panels NOT working

Not the notification, but the edge panel that is opened by swiping the right edge of the phone.

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Samsung Moderator
Samsung Moderator

Re: Edge Panels NOT working

Ah, I apologize I read your post wrong. Have you gone into your settings and searched for edge panel to make sure you have one selected?

 

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Samsung_ol8He6S
Astronaut

Re: Edge Panels NOT working

It is on and selected. It was working then just stopped.

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Samsung Moderator
Samsung Moderator

Re: Edge Panels NOT working

Have you verified the settings for the Edge Panel? This can be done by going to Settings> Display> Edge Screen> Edge Panels> Select More Options (the three dots)> Edge Panel Handle.

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