JUMP TO SOLUTION Solved

Original topic:

Fingerprint disabled

(Topic created on: 12/13/19 4:43 PM)
userJCzJWpHGPK
Constellation
Options
Galaxy S10

Fingerprint isnt showing on my lock screen anymore, when i try to add new fingerprints the unlock fingerprint is greyed out and within lockscreen biometrics for fingerprints is also greyed out any fix?

0 Likes

1 Solution


Accepted Solutions
Solution
Peabodyman
Asteroid
Options
Galaxy S10

Did you sync a work email perchance? Doing that can cause your work security policy to disable those features

View solution in context

2 Replies
Solution
Peabodyman
Asteroid
Options
Galaxy S10

Did you sync a work email perchance? Doing that can cause your work security policy to disable those features

View solution in context

userTOCVxOy3e3
Constellation
Options
Galaxy S10

Within  biometrics and security settings, my fingerprints option (to add fingerprints) is greyed out. I have never added fingerprints.  I'm using Samdung galaxy tab s6 (sm-t865).

0 Likes