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Asteroid

Firmware update not competed error 407

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Like so many of you others, I have the dialogue:

 

"ERROR

 

The profile update could not be completed.  Please try again.

 

If the problem persists, you may need to contact customer service.

 

Error:  Internal Error (407)"

 

This occurred on my ulocked Galaxy S10+ after the most recent update.  

 

I have tried:

 

1.  Clearning cashe of OMADM

2.  Removing SIM card and reinserting it in various sequences

3.  Full factory reset!  

 

Nothing has worked.    The error continues and always comes back.

 

Does anyone know if Samsung is working on fixing this?  

 

Does anyone know of a successful way to resolve the error?

 

 

1 SOLUTION

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Constellation

Re: Firmware update not competed error 407

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Had the same problem and here's the solution that seemed to work:

 

Go to 'Settings' > 'Software update' and hit 'UICC Unlock'
It loads for a moment, then says SIM Restricted... Hit 'OK'
It takes you back to the 'Settings' > 'Software update screen'. Hit 'Download and install'
It loads for a moment, then says Your software is up to date...
Then open that notification saying the profile didn't update.
It loads for a minute, then says Profile updated... Hit 'OK'
It loads again for another minute and says something similarly. Hit 'OK'

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51 REPLIES 51
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Asteroid

Re: Firmware update not competed error 407

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I've tried everything i can find on the internet and nothing is a long term fix, the best have jsut cleared the error messages for awhile. 

 

 

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Constellation

Re: Firmware update not competed error 407

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I have same problem... why  you released something without testing 

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Astronaut

Re: Firmware update not competed error 407

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20200726_211220.jpg

Same issue here on my s10+ no idea what to do.


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Astronaut

Re: Re: Firmware update not competed error 407

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Do you have a unlocked phone? If do:
1) power off phone
2) take out sim card
3) power on phone without sim card and let update finish its course
4) power off phone
5) power on phone with sim card
6) then it well say 'update complete'

This worked for me permanently!! I hope it works for you!
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Constellation

Re: Re: Firmware update not competed error 407

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OMG! Thank you! I kept trying to fix the error and tried all of the other "solutions" that others posted, but this worked!!!  Yay!!!!!

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Constellation

Re: Firmware update not competed error 407

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i have been having this issue since the tmobile update on thursday 7/23/20. I have tried all the "tricks" nothing works but trying to update every hour is burning up my battery.

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Astronaut

Re: Firmware update not competed error 407

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This is my first time actually looking I have a Account but think someone else is using my personal information and phone number, so I don't know who I am anymore I would love to use my lucy renee creel Account but like I said it's being used so I'm have been using Lucy creel 1 I have been ripped from my identity and my heritage and my family from Newfoundland calls messenger talks I miss so much so if you can please find out if my name and information from I think 5 profiles I had to make are hacked from whom I need to no now.my Husband told our ATT that he was the Domain of my phone but I say I have possess of this phone that was bought for me I have had trouble for over 3yrs and we are prepaid ATT I think "Possession"over ride the Rights of a {Domain} #& the owner is me" LUCY CREEL" LUCY

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Astronaut

Re: Firmware update not competed error 407

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HELP

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Astronaut

Re: Firmware update not competed error 407

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Please give me customers service number my number for ATT are not going through

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