My phone is only a4 months old and it is constantly overheating, so much so that the rear case has had two cracks. Removing the cover has not resolved the issues and I have tried the solutions involving rebooting and clearing the cache to no avail. It overheats as soon as I use it for more than ten minutes. I have very few apps on it that are not standard and am confident this is not an app issue. The software is up to date.
Not what I expected from a new phone at all.
is there some remote diagnosis that can be done to establish what is going on?