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Astronaut

Re: Galaxy S10 Fortnite iKONIK skin promotion

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can i buy the skin for 2 players in 1 galaxy 10??

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Constellation

Fortnite

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I want the ikonik skin

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Asteroid

Fortnite iKonic skin not redeeming (errors)

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I just bought a Galaxy S10+ and I am trying to redeem the iKon skin that comes with out. But I keep getting an error saying that I can do that. "Permsission to purchase items in this app has been denied" - Samsung In-App Purchase "We have encountered a critical error with your purchase....." errors.com.epicgames.oss.purchase.purchase_failure:0xfffffc16 Please help me with this. Thank you for your time. -Matthew
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Constellation

Re: Fortnite iKonic skin not redeeming (errors)

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Same problem here

UAE🇦🇪

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Samsung Moderator
Samsung Moderator

Re: Fortnite iKonic skin not redeeming (errors)

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Just to confirm, did you follow these steps in redeeming the skin? https://www.samsung.com/us/mobile/galaxy-s10/fortnite/redeem/



Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.



Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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Asteroid

Re: Fortnite iKonic skin not redeeming (errors)

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That page isn't loading for some reason. But, I have tried many things and looked extensively online to try and find a solution.

 

The only problem I have stumbled upon is people say that you need to change the in game store to Samsung.  I have not found an option for that.  I do not see a place where I can change the store on mobile.

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Constellation

Re: Fortnite iKonic skin not redeeming (errors)

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I had issues that samsung store tried to extract money from my credit card. I contacted Samsung they said the promotion is only available in the US.

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Constellation

Re: Fortnite iKonic skin not redeeming (errors)

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The exact same thing is happening to me have you had any luck?

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Constellation

IKONIK SKIN ERROR

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So I just bought an S10+ device and after installing Fortnite, I went to the game’s shop and the IKONIK appeared for 0,00$. After I click on the icon, it appears “The product does not exist in this shop. (E9202/6050/com.epicgames.fortnite)”

What do you suggest me to do? 

 

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Constellation

Re: IKONIK SKIN ERROR

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JUST NOTICED THAT THIS APPEARS ON ANY IN GAME PURCHASE, I tried to buy 1000 V-bucks and the same thing appears

 

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