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Galaxy S10 battery drains fast/getting warm in pocket without any usage

(Topic created on: 4/7/19 4:40 PM)
peet777
Asteroid
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Galaxy S10

Guys i have a very weird problem with my S10, when I'm on the move, keeping my phone in my pocket it is warm all the time and it drains the 10-15% of battery per hour without any usage, so it drains the battery from 100% to 0% within 8-10 hours without any single unlock  but when I'm at home and I'm not wearing it in pocket it lasts significantly longer and it is not getting warm, for an example.. i can watch hours and hours 4k videos on youtube, and battery drains slower than when i walk with it and not using it at all.. that is very weird, any idea what causes that?

14 Replies
Nica_Guy
Constellation
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Galaxy S10

Hi, same problem and triying to disable doble lock, but can't find it???

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peet777
Asteroid
Options
Galaxy S10

Go to Settings :right_arrow: Advanced features and you will find it

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westside80
Constellation
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Galaxy S10

That's because the phone isn't shutting off in your pocket like it should be. Mine doesn't either. The proximity sensor works fine with calls but not when putting the phone in your pocket.

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userstDQ1PX4u8
Constellation
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Galaxy S10

Hi!

Im facing the same problem. Battery draines heavily when phone is in pocket.

Is your problem solved?

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SamsungQue
Samsung Moderator
Samsung Moderator
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Galaxy S10

@userstDQ1PX4u8 I believe this article here will be able to assist your issue. http://www.samsung.com/us/support/troubleshooting/TSG01001451/

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