Guys i have a very weird problem with my S10, when I'm on the move, keeping my phone in my pocket it is warm all the time and it drains the 10-15% of battery per hour without any usage, so it drains the battery from 100% to 0% within 8-10 hours without any single unlock but when I'm at home and I'm not wearing it in pocket it lasts significantly longer and it is not getting warm, for an example.. i can watch hours and hours 4k videos on youtube, and battery drains slower than when i walk with it and not using it at all.. that is very weird, any idea what causes that?
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@peet777 does this happen when the device is in safe mode? (Press and hold power button, press and hold power off, select safe mode). If this doesn't happen when you test the phone in safe mode, then it is a 3rd party app causing the problem.
Aside from that, are there any apps causing excessive power drain in your battery usage?
@VerbumVeritum I can try that tomorrow, when i go to work and spend 8 hours with S10 in my pocket, when i check the battery settings, i can see that Google Play services consumed my battery the most today, 19 hours of background usage of 21 hours total today, I'm not sure either is tha normal or not
Yes i have sync enabled.. and i had it also and still have it enabled on my old device Galaxy S7, and i didn't experience such as problems, it is not due to wether i use my device or not, the problem is when the device is in my pocket.. i think i have exactly the same problem like this user https://us.community.samsung.com/t5/Galaxy-S10/Proximity-sensor-issue/m-p/499359/highlight/true#M521...
We would also recommend keeping your device optimized for better performance with your battery life as well.
Settings> Device care > Optimize now is the pathway you would want to follow.
Hope this finds you well
Please send a PM with your full model code and serial number so that I may look into this. http://bit.ly/2Kq3B5F