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userIrdCkSsp8F
Asteroid

Galaxy buds can't update

So i recieved my galaxy buds day about a month ago, and my right ear bud is disconnected and refuses to connect. The case is full batter and sonis the left ear bud which works perfectly. I understand there's an update for the buds, but it won't allow me to update without connecting to both earbuds, which the right does not connect. 

 

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Galaxy buds can't update

So just to clarify your right Galaxy bud won't charge is that correct?

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userIrdCkSsp8F
Asteroid

Re: Galaxy buds can't update

Yes that is correct


@SamsungAdam wrote:

So just to clarify your right Galaxy bud won't charge is that correct?


 

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Samsung Moderator
Samsung Moderator

Re: Galaxy buds can't update

Can you send us a private message with the below information here: http://bit.ly/2GH8URL
 
Serial Number:
Model Number:


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