I have noticed a pretty annoying bug in my s10. When I connect my phone to a car, speaker, or headphone over Bluetooth in order to listen to music, the audio sounds compressed. What I mean by that is the audio quality is noticeably lower which results in crackling and distortion.
A few weeks ago I managed to temporarily fix it by disabling the “calls” option in the options of the Bluetooth device. However, I noticed that after the latest update, this fix does not work anymore. I have spent the past few hours looking for a new fix but I haven’t found anything.
My troubleshooting steps so far:
Tried AUX cable, distortion went away
Booted in Safe Mode, same issue
Checked EQ settings, they were flat / "Normal"
Removed phone from car's Bluetooth device list and re-added
Tried every Bluetooth audio codec
Tried increasing sample / bit rate
Disabled battery optimization
Allowed background activity
Cleared app cache
Disabled volume normalization
Ensured high quality was selected for cellular and Wi-Fi
Tried downloading and using download cache to play music
Tried Google Music, same quality
Tried YouTube Music, same quality
Solved! Go to Solution.
@WickedApple It could be the source of the audio from your device is not high quality and the music app you are using may need to change settings. Did you turn off dolby atmos option try to turn that off or On if theres any difference.
How did you remove battery optimization? I know its draining my battery. Ive had same issues with audio. Sometimes i can't even get the audio to work on bluetooth.
I have the same problem, very annoying. I now am forced to listen to the radio. Please fix it. I don't want to buy a new car if mine 2013 citroen DS 3 radio doesn't have bluetooth 5.0 to get the best connection best sound. The Huawei mate 20 pro, also bluetooth 5.0 i don't have any sound problem.
My son just got one and he has said the same thing about the sound. Another issue was during calls he would fade out it wasn't because of bad signal it was the sound issue having problems during calls.
I think I fixed it. However, I don't know how exactly... The last thing I did was disable every option in the advanced section of the Bluetooth settings. I am too scared to start messing with it again to uncover which of the options fixed it... If you try, let the rest know!