Galaxy s10 plus -1)callers can't hear me 2)video sound is static 3) Fingerprints

[GalaxyS10plus2020]

Galaxy s10 plus -

1)People can't hear me on voice calls or video calls.

2)Video sound is static with playback.

3) Fingerprint sensor quit working. 

[Romanelli]

reset if that doesn't work service is needed

[GalaxyS10plus2020]

Thank you. The last time I took my phone into a Verizon store they wanted me to buy a new phone. :face_with_rolling_eyes:

[Romanelli]

or speak louder

[GalaxyS10plus2020]

Thank you, I've tried that.

[666alien]

service needs for sure

[GalaxyS10plus2020]

I was afraid of that. Thank you for answering.

[666alien]

you can try first to update .I can't say that here , try first with update and see if that can fix