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MattCP
Constellation

Gallery- Stock App Pictures are Disappearing S10+

So the pictures I take on my camera, that go into my stock gallery app, end up disappearing after about a week or so. I've look in my field app, and they are not there nor in my trash to restore anywhere. Anyone have any advice?

4 REPLIES 4
Honored Contributor

Re: Gallery- Stock App


@MattCP wrote:

So the pictures I take on my camera, that go into my stock gallery app, end up disappearing after about a week or so. I've look in my field app, and they are not there nor in my trash to restore anywhere. Anyone have any advice?


@MattCP 

So when you took pictures they were in your phone and then a week later were gone?

1) Did you look into different folders using file manager app such as "My files"?

Usually images are stored under DCIM\Camera

2) Do you have Google Photos app, check the app and Check if Samsung Cloud has something packed up


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MattCP
Constellation

Re: Gallery- Stock App

Should I switch to samsung cloud? It is currently on google account

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Samsung_Dns7OXy
Astronaut

Re: Gallery- Stock App

Deleted photos n said sent to Samsung trash n cannot locate trash

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Honored Contributor

Re: Gallery- Stock App

@Samsung_Dns7OXy 

You can't find trash in gallery app?  

Open the stock Gallery app.  Then tap 3 dots on top right and select trash


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