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Cosmic Ray

Gallery edit

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I am unable to edit my photos in the Gallery app. I have allowed all of the permissions. But it says "to use this feature you need to allow permission in settings." How can this be fixed?

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Samsung Moderator
Samsung Moderator

Re: Gallery edit

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Give this a try: go to settings > apps > photo editor > permissions > and enable storage


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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Product Expert

Re: Gallery edit

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Hey @Dw4877 ,

 

It could be the permissions from a different application are interrupting it. I would recommend reseting all of the app permissions at once and then try it again. To reset all of your app preferences go to: 

 

Settings > Apps > 3 Dots (on top right) > Reset App Preferences

 

That should refresh all of app permissions and allow you to accept this time.

 

Best,

Jayhon

 

If you found my suggestion helpful, feel free to leave a ♥ Like.

If my suggestion solved your issue, feel free  to click on ✓ Accept as Solution.

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Cosmic Ray

Re: Gallery edit

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I did as you said. It did not work. But thank you.

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Samsung Moderator
Samsung Moderator

Re: Gallery edit

JUMP TO SOLUTION

Give this a try: go to settings > apps > photo editor > permissions > and enable storage


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

Reply
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