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Constellation

Group Messages still splitting on my S10e

I have tried all suggestions.  Still when I send a group text, each person sees the message as coming only to that individual.  Consequently, the person's response comes only to me.

 

Please tell me how to fix that.  It is very annoying.

5 REPLIES 5
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Product Expert

Re: Group Messages still splitting on my S10e

Hello, sorry you are experiencing this issue. I would try the Google Messages app. It is better for group messaging. I hope that helps.

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Cosmic Ray

Re: Group Messages still splitting on my S10e

Do you have the Android 10 software?

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Product Expert

Re: Group Messages still splitting on my S10e

Hello,

 

  Have you tried force stopping and clearing the cache and data for your messages app?

 

- Go to settings > apps > tap on Messages > tap on force stop > then tap on storage and clear the cache and data.

 

I would also chech my phone to make sure the phones software is up to date.

 

Verify software update

From the device home screen, swipe down from the Notification bar and tap Settings.Scroll to and tap System, then About device.If the Android and Baseband versions don't match the current update, perform additional updates until they do.

 

Hopefully this helps you, Be sure to click " ✔ Accept as Solution" when you find an answer that works for you

 

 

 

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Astronaut

Re: Group Messages still splitting on my S10e

This clearly mean you don't know the solution.

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Constellation

Re: Group Messages still splitting on my S10e

Yes, I have Android 10 and yes, I have cleared cache, etc.  I may have to switch apps if it can be done seamlessly.

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