cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Asteroid

Group messages sent as individual texts

JUMP TO SOLUTION

I have a new Galaxy S10 (bought last month).  Whenever I respond to a group message it sends individual texts to each person.   They get confused, and I get annoyed.  I have spent 30 minutes trying to troubleshoot,  but nothing is working.  Internet suggestions are just plain wrong (outdated?)  Help? Please? Smiley Happy

1 SOLUTION

Accepted Solutions
Highlighted
Asteroid

Re: Group messages sent as individual texts

JUMP TO SOLUTION

I wanted to update to my original post.  The problem appears to have *gone away* on its own for me.  Perhaps an update came through?  I'm with rinrinrin, that this issue seems to have come about after an update in late December  was installed.  I did NOT do anything to fix this issue.  I essentially gave up after nobody here could help me (and Samsung told me to reach out to my provider - um, thanks for nothing). 

 

I will say that I did reboot my phone (although I already had done that before starting this message, and it did not fix it).  I also unchecked the *group conversation* radial style button off and then back on a few times, as well as a few other settings that were already on (turned off then back on, then rebooted again, etc).  A week later I replied to a group message, and my friends congratulated me on fixing my phone LOL.  Um, I didn't do anything...  It just fixed itself.  Really annoying though...

View solution in original post

Reply
Loading...
16 REPLIES 16
Highlighted
Samsung Moderator
Samsung Moderator

Re: Group messages sent as individual texts

JUMP TO SOLUTION

Are you using a carrier device or an unlocked device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Group messages sent as individual texts

JUMP TO SOLUTION

Verizon phone, but my understanding is all Verizon phones are unlocked now.  I tried checking my phone's Verizon settings too, but no luck yet.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Group messages sent as individual texts

JUMP TO SOLUTION

Are you running Android 9 or 10 on your device?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Group messages sent as individual texts

JUMP TO SOLUTION

No clue.  Switched from iPhone last month, so rooky Android user.  How can I check?

Reply
Loading...
Highlighted
Asteroid

Re: Group messages sent as individual texts

JUMP TO SOLUTION

Found it.  Version 10.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Group messages sent as individual texts

JUMP TO SOLUTION

Do you have iMessage turned off on your iPhone?


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Group messages sent as individual texts

JUMP TO SOLUTION

Give these steps a try: 

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Tap Messages.
  3. Tap the Menu icon Menu icon (middle-right).
  4. Tap Settings.
  5. Tap Chat settings.
  6. Tap the switch(es) to turn the following features on or off :
    • Use nickname in chats
      Note To create a nickname:
      1. tap Nickname,
      2. enter the preferred name then tap OK.
    • Share read status
    • Auto download
    • Roaming auto-download
    • Share typing indications

Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...
Highlighted
Asteroid

Re: Group messages sent as individual texts

JUMP TO SOLUTION

There are no *chat settings*.  I just had my son try this too (longtime android user).  He says same thing.

Reply
Loading...
Highlighted
Samsung Moderator
Samsung Moderator

Re: Group messages sent as individual texts

JUMP TO SOLUTION

I would recommend reaching out to your carrier for further assistance.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
Loading...