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userWAOGnmmWay
Constellation

Hacked...spotify?

I believe I was hacked through the microtrend password app. They just had security flaws. All of my online accounts were cleared out. Anyways, that's whatever at this point. I still have unwanted software on the phone. I can factory reset and it is still there. August patch happened yesterday and I was excited because I thought that would fix the security  issues...nope. I can turn my settings off and literally  watch them change back to whatever it's programmed for. Besides flashing and reinstalling a rom anyone know any quick fixes? My computer was also hit because of the same accounts  being on it....

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Hacked...spotify?

Hey there!

 

Thanks for reaching out. I can certainly understand your frustrations regarding this. I would recommend a service repair. We have two options for you.

 

1. Visit a UBreakIFix

 

2. Send in your device

 

Let me know how you would like to proceed at your earliest convenience.

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userWAOGnmmWay
Constellation

Re: Hacked...spotify?

Says 

 

SHOW MAP

No results found. Please try again or call us at 1-800-Samsung.

 

 

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Samsung Moderator
Samsung Moderator

Re: Hacked...spotify?

I will gladly set you up for service. If you don't mind sending a private message here providing additional information needed to proceed.

 

Full Name:
Full Address:
Best Contact Number:
Email Address:
Phone Model Number:
IMEI Number:
 

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