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JoePatterson
Cosmic Ray

Help with beta

I have the banner to register and I did but it's been 3 days and no software update. Samsung said call Google, Google hung up, T-Mobile said call Samsung... What am I missing here!?!🆘

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EonDrache
Cosmic Ray

Re: Help with beta

The registration seems finicky. Working fine for some and then freezing for others. This is something only Samsung can help with. No idea why they said to contact Google. The beta is Samsung's. Through a Samsung app only on Samsung phones.

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Honored Contributor

Re: Help with beta


@JoePatterson wrote:

I have the banner to register and I did but it's been 3 days and no software update. Samsung said call Google, Google hung up, T-Mobile said call Samsung... What am I missing here!?!🆘


@JoePatterson 

 

It is a beta and I don't think anyone can really help you.  Some users report that after registering for beta, they got the update within minutes, other within hours and some other users got it within few days.  Maybe it is stagged and if you are positive that your registration wes successful then you shall get it.


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