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Asteroid

Hot phones

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Having issues with my Galaxy S10. Random times the temperature of the phone rises to a high to the point that I can't use it to make a phone call, fear of burning my cheek. Anything I could do or ideas of what is causing it?

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Honored Contributor

Re: Hot phones

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Give this link a shot. It should help.

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Samsung Moderator
Samsung Moderator

Re: Hot phones

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Do you experience these symptoms when your device is charging? Can you please elaborate on the functions you are performing when you notice your device overheating?


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Asteroid

Re: Hot phones

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Just using the device. Normal use. No gaming

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Samsung Moderator
Samsung Moderator

Re: Hot phones

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Do you experience these symptoms if you test your device in safe mode?


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Asteroid

Re: Hot phones

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I am not sure. Not have my device on safe mode. How do I go about that?

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Highlighted
Honored Contributor

Re: Hot phones

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Give this link a shot. It should help.

View solution in original post

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