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Samsung_BUN7xim
Astronaut

Hotspot not functioning

I have an S10+ and my hotspot doesnt function properly. It connects to other phone but they cannot access internet. Does anyone else have this problem? Also if there any solution please let know.

6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Hotspot not functioning

Have you tried connecting any other devices? I recommend following up with your carrier to make sure it is provisioned correctly. This is a feature provisioned by the carriers rather than a function of the phone.

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Samsung_BUN7xim
Astronaut

Yes I have tried with s7 edge and it works perfectly fine...

Yes I have tried with s7 edge and it works perfectly fine with that.

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Samsung Moderator
Samsung Moderator

Re: Yes I have tried with s7 edge and it works perfectly fine...

If other devices can connect to the Hotspot, the issue is with the phone that is not connecting.

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Samsung_BUN7xim
Astronaut

I used to connect the other phone as well with the same p...

I used to connect the other phone as well with the same phone in which hotspot used to work.

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userm2dlHLOctR
Constellation

Put on wifi share that's what I had to do for it to worn

Put on wifi share that's what I had to do for it to worn

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Samsung_BUN7xim
Astronaut

I tried that as well but i have the same issue. I dont kn...

I tried that as well but i have the same issue. I dont know if its the recent update that is causing the issue

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