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mikecox39
Cosmic Ray

How to Redeems 30% discount

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I got the email with the 30% discount offer but when I click "redeem" I got sent to "where to buy", showing a map of all the locations on the west coast. 

 

Seriously, could Samsung make this any more difficult? 

 

Will Amazon or Best Buy accept the code in the email offer, do I have to go the Brick and Morter or is there a field for that code in the online store? 

Michael
1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: How to Redeems 30% discount

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 I wish I was equipped to handle your discount information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721. You'll be in good hands there. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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4 REPLIES 4
Kevin27
Constellation

Re: How to Redeems 30% discount

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Hi, 

Are you planning on using the 30% code towards a samsung s10 phone? If so, I don't think you can use such codes towards the purchase of a phone. If not, then you are in the wrong community section.

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Highlighted
Samsung Moderator
Samsung Moderator

Re: How to Redeems 30% discount

JUMP TO SOLUTION

 I wish I was equipped to handle your discount information, but instead, I suggest you reach out to our E-Commerce department at, 1-855-726-8721. You'll be in good hands there. Thanks!


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

Reply
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userdFbpoy7ayF
Constellation

Re: How to Redeems 30% discount

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I got the same offer and the email contained a special code. It specified that you could only redeem it on items 70 or under (or something like that). Go to the Samsung site, search for a wanted item, and input the promo code at check out.

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mikecox39
Cosmic Ray

Re: How to Redeems 30% discount

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I did that first and spent a lot of time going down rabbit holes, and coming up empty. 

 

If Samsung wants to make offers like this it should not require its customers to run a marathon to redeem the offer!

Michael
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