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Asteroid

How to lock to prevent butt dialing

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When I push the button on the right side to make the screen go black and hopefully lock the screen and then put the phone in my pocket the darn thing dials phone numbers. It sometimes dials 911 but in the last 3 days it has auto dialed my brother repeatedly. 911 calls are not good when there is no emergency.!

How can I get the thing to stop doing this? It is a Galaxy S10+.

Thanks

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Constellation

I assume you have the default app shortcuts in the lock s...

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I assume you have the default app shortcuts in the lock screen which are phone and camera.

The phone app may be getting turned on while in your pocket. To change this to a different app go to settings search lock screen and go to the option app shortcuts by default the phone will be left shortcut you can change it to a different app or shut it off completely

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Samsung Care Ambassador

Are you satisfied with how sensitive your home button is?...

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Are you satisfied with how sensitive your home button is? I would suggest making it less sensitive to help it not get activated when your screen is off.

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Asteroid

How do I do that? I've already clicked to make something...

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How do I do that? I've already clicked to make something less sensitive. Is that the same thing?

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Samsung Moderator
Samsung Moderator

Re: How do I do that? I've already clicked to make something...

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Try this and see if it helps with your touch screen
Settings> Display> Touch sensitivity 

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Asteroid

I already tried that. It's already been activated.

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I already tried that. It's already been activated.

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Constellation

I assume you have the default app shortcuts in the lock s...

JUMP TO SOLUTION

I assume you have the default app shortcuts in the lock screen which are phone and camera.

The phone app may be getting turned on while in your pocket. To change this to a different app go to settings search lock screen and go to the option app shortcuts by default the phone will be left shortcut you can change it to a different app or shut it off completely

View solution in original post

Reply
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Constellation

Re: I assume you have the default app shortcuts in the lock s...

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Want to repeat that in English?


I can do a "close all" on my apps....put my phone Note 10+) in my pocket and it STILL will dial people, send nonsense texts, and open random apps. It's SUPPOSED to LOCK when in a dark place such as a purse....or POCKET but it clearly does not.

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Astronaut

In the settings you can make it were you type in a passwo...

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In the settings you can make it were you type in a password to wake it.

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