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Constellation

I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

Im having trouble hearing incoming calls. The volume is low and i cannot adjudt the volume. I go into setting, into volume i can adjust ringtone, nogifications, media and the other one. There is adjustment setting for in call volume. I have contacted verizon for 2 hours could.not get it. How do i get it back

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7 REPLIES 7
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Cosmic Ray

Re: I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

are you having trouble hearing the other person during a call, or is the volume of the incoming call low i.e. the ringtone?
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Astronaut

Re: Re: I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

the ringtone is fine tlhe volume of the incoming call is low. i cannot change it. the in call volume function is missing and i cant bring it up
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Astronaut

Re: Re: I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

i had the in call volume listed in volume. then it disappeared. the volumr of the incoming call is low. i cannot adjust the volume of the incoming call. the in csll volume is not listed with the other volume adjustments
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Cosmic Ray

Re: Re: I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

starchaser is right. Only way to adjust in-call volume is while you are using the phone. let us know how you make out!!
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Re: I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

when you are on a call, use the volume up and down buttons on the side of the phone. this controls the speaker for your ear, you must be in a call for it to go up and down.
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Astronaut

Re: I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

is this the solution?

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Asteroid

Re: I cant hear calls withmy galaxy s10+ and i cannot turn up the volume

The ear Speaker may be clogged. Tha TV was my case. I use duct tape ocer the speaker screen at the top front of the phone....rubbing my thumbnail side to side.I moved the tape around a few times repeating the thumbnail motion. The amount of oil and gunk remocrd was incredible. The result was lots of call volume.
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