So the thing is, i followed every step untill it told me to change the store to samsung, by going into settings then profile. When i got to my profile i did not have the option to change it. I did it on my samsung galaxy s10 plus.
someone please tell me how to fix the problem, so i can change the store to Samsungs and i can reddem my ikonik skin!!!
Its kinda disappointing the fact i cant get the skin before the people who just go to a Phone store and Claim it!!!
Solved! Go to Solution.
So I found out the skin only is available in the US which I think I pretty ridiculous since they gave us no information about that fact....
So disappointed that I bought a 1000$ phone to get the skin, just to find out that I can't get the skin because I'm from Denmark
It should be the in-game settings. Go to your account tab and there should be an option to switch the store settings to Samsung. if it's not there I would guess that somebody redeemed it on that device. If you can't find it I would recommend calling or opening a chat session with a Samsung representative
Go inside of the game and take a screenshot of the accounts tab. Block out any useful information. But you should have an option to switch the store settings to Samsung
If you already have the phone why are you asking? This isn't the place to ask anyway. You're risking your information and privacy by telling other people your login information