11-11-2019 09:09 AM
Help! Is this an issue I can fix on my own? If so, how?
If not, do I contact Samsung?
Jennifer
Solved! Go to Solution.
11-11-2019 09:36 AM
Hmm, did you then try safe mode? Sometimes a third party app can change settings, and thus affect the calling feature
11-11-2019 09:11 AM
Is your ringtone volume up? Also, check to see if DND is off.
@Samsung_bNHdblt wrote:Help! Is this an issue I can fix on my own? If so, how?
If not, do I contact Samsung?
Jennifer
11-11-2019 09:14 AM
Ringtone volume is up and my DND is off.
11-11-2019 09:16 AM
Is the number blocked? Or are all incoming calls blocked that are not in the contact list?
11-11-2019 09:22 AM
I have no one blocked. I just assumed I was not by phone or didn't hear it ring when calls were coming through. My husband called and it went straight to voicemail. I checked and his number isn't blocked. He was the one who alerted me to the problem.
11-11-2019 09:36 AM
Hmm, did you then try safe mode? Sometimes a third party app can change settings, and thus affect the calling feature
11-14-2019 05:29 PM
I did try safe mode and it was one of the apps. I ended up getting rid of a few of them that I don't use. My phone is now ringing!
Thank you very much!
12-30-2019 12:03 PM
Do you know what app was causing the problem?
05-05-2020 03:04 PM
how do you see what apps are messing with your incoming calls?
05-06-2020 08:52 AM
Did you get an answer. Which app could be causing problem.