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NGConnect
Asteroid

Inernet on S10 is wokring slow while using Network Data

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I am using S10 and with this I am facing slow internet speed (when it is showing full network).

  1. My friend is using oneplus 6 with same network provider and same plan.
  2. Most of the time my scanning apps like PayTM, Google Pay are not working and at same place his apps are working fine.
  3. For me apps showing it is due to slow internet connection.
  4. Any one facing this issue?
  5. Please do reply on this if any one facing the same issue. So that we can discuss with Samsung member/custmore care. 
1 SOLUTION

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Samsung Moderator
Samsung Moderator

Re: Inernet on S10 is wokring slow while using Network Data

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I recommend reaching out to your carrier regarding this.

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16 REPLIES 16
Samsung Moderator
Samsung Moderator

Re: Inernet on S10 is wokring slow while using Network Data

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I recommend reaching out to your carrier regarding this.

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NGConnect
Asteroid

Re: Inernet on S10 is wokring slow while using Network Data

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Thanks for the reply. But this is not carrier issue. As most of the people facing the same issue.

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NGConnect
Asteroid

Re: Inernet on S10 is wokring slow while using Network Data

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Thanks, for your response.

 

But if you read all the commnets, you would get to know that this clearly not an issue with carrier service.

 

Users already tested carrier service with various other hand sets and found that internet is working fine with good speed. 

 

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Isk
Constellation

Re: Inernet on S10 is wokring slow while using Network Data

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Im new on this forum and joined specifically for this reason. I thought it was a service providor issue but i did multiple tests regarding my 4G network and it is significantly slower on my s10..

I have attached some images to show what i mean. I did both tests using the same sim card.

 

I have already spoken with carrier and confirmed my line to be normal.

 

I did the same test with my wife's s10 and same thing also. Only variable is mobile device. Let's see if they can release an update to fix this.

 

20190424_032137.jpgThis was done on my s10 through google's speed test

 

20190424_032117.jpgThis was done on my s8+ through google's speed test

 

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userlO10DYep8Y
Asteroid

Re: Inernet on S10 is wokring slow while using Network Data

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I facing slow internet issue when I using data instead of WiFi.

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NGConnect
Asteroid

Re: Inernet on S10 is wokring slow while using Network Data

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Thanks for the reply and proof. As of now there is no update from samsung on this. :-(

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userRQ63k1JIKh
Constellation

Re: Inernet on S10 is wokring slow while using Network Data

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Hey bro do you still face this issue ? Because I have the same exact issue with my s10+ (exynox) it reaches 2-3 mbs while my note 9 reaches 40+. I have this bug in my s10+ . I think it is a software issue 

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user66LBGa7cDu
Constellation

Re: Inernet on S10 is wokring slow while using Network Data

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Same issue as this with my S10

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NGConnect
Asteroid

Re: Inernet on S10 is wokring slow while using Network Data

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Ya, the issue is still exist.  :-(

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