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Astronaut

Is One UI 2 still coming out to phones?

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It is April now and I still dont have android 10 for my phone (Galaxy S10e) and I was wondering if I needed to just wait, or get my phone checked out, I want the update because I'm now noticing my galaxy buds and even my galaxy watch active disconnecting regularly. I figured the update would fix it, other things such as simply battery life is performing weakly. Any help?

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Product Expert

Re: Is One UI 2 still coming out to phones?

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@jakewilder123 

A local authorized repair center can still push that update to locked devices as long as one is available 

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Product Expert

Re: Is One UI 2 still coming out to phones?

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Hi @jakewilder123

 

Hope all is well 

The updates are sent out through the carriers. Is your device an unlocked device or did you purchase from the carrier? If the phone is unlocked you may have to take the phone to your local authorized Samsung repair center to they can push the update earlier to you. Also a factory reset may help with the connection issue you are having with your Samsung wearables.

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Astronaut

Re: Is One UI 2 still coming out to phones?

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I'm sorry i forgot to mention! I got it from Att (locked) from the store.

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Product Expert

Re: Is One UI 2 still coming out to phones?

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@jakewilder123 

A local authorized repair center can still push that update to locked devices as long as one is available 

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Astronaut

Re: Is One UI 2 still coming out to phones?

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also thanks for the tips!!!!

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