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semobley87
Asteroid

LCD Board Damage for no reason???

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Today all the sudden my phone has what seems to be LCD Board damage! It came from nowhere with no drops, impacts, moisture it anything like that. It has a thick white (mostly) flickering bar at the bottom of the screen with much smaller colored dots & very thin lines about. And even though I can see my whole LCD screen picture I can not see anything during phone boot up or anything in boot loader or recovery mode it is just all solid black. Also on the top half of the touchscreen when certain screens are on it looks like im flipping through pages very quickly like something is pressed in then I noticed while on speaker phone they can hear me but I can barely hear back now too. This all just today and I am very frustrated over it! I baby this phone!

*semobley87*
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Samsung Care Ambassador

Wow, that's horrible! Definitely call Samsung support and...

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Wow, that's horrible! Definitely call Samsung support and get your phone replaced. If there no evidence of physical damage to the phone, it can be a hardware defect. They should replace it, still under warranty.

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6 REPLIES 6
Samsung_kJ88q0V
Astronaut

Robert williams

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Robert williams

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Samsung_kJ88q0V
Astronaut

Xxx

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userlHODP6a2wq
Constellation

Idk but maybe moisture exposure, do you go to the beach?...

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Idk but maybe moisture exposure, do you go to the beach? Also the sun can damage your phone

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semobley87
Asteroid

No sun, moisture or impact

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No sun, moisture or impact

*semobley87*
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Samsung Care Ambassador

Wow, that's horrible! Definitely call Samsung support and...

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Wow, that's horrible! Definitely call Samsung support and get your phone replaced. If there no evidence of physical damage to the phone, it can be a hardware defect. They should replace it, still under warranty.

View solution in original post

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Highlighted
semobley87
Asteroid

Thank you Mari! I will!

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Thank you Mari! I will!

*semobley87*
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