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userF4NZideVpb
Asteroid

LOW Audio -Sprint

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Please someone help me or I have to return this phone. I just upgraded to the S10 from S7 Edge. When I'm playing music through bluetooth the sound quality is horrible. With my S7 Edge, I could have the volume around 30% and the sound was exceptional with no sound adjustments made AT ALL (EQ normal, no presents, etc.) With this phone the volume has to be almos 100% to equal the volume of my old phone. I'm using JBL Flip BT speaker and my car Lexus GS350. I've tried everything I know to improve the quality. Sound quality is one of the most important things to me. I will not pay $900+ for a phone that I'm this disappointed with. Any ideas?

1 SOLUTION

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Samsung Care Ambassador

Re: LOW Audio -Sprint

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@userF4NZideVpb make sure you have media volume sync enabled in your Bluetooth Advanced Settings. 

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5 REPLIES 5
Samsung Care Ambassador

Re: LOW Audio -Sprint

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Have you tried a different bluetooth device other than those two?

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userF4NZideVpb
Asteroid

Re: LOW Audio -Sprint

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I have skull candy ear buds, I can try. 

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Samsung Care Ambassador

Re: LOW Audio -Sprint

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@userF4NZideVpb make sure you have media volume sync enabled in your Bluetooth Advanced Settings. 

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userF4NZideVpb
Asteroid

Re: LOW Audio -Sprint

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I think that worked. I will test in my car in the morning. 

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Samsung Care Ambassador

Re: LOW Audio -Sprint

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@userF4NZideVpb ok let us know! 🙂

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