My s10e screen turns yellow when I press the lock key / if it locks itself. But I get a clear white screen when the phone restarts and if I keep using it without locking it. As soon as the phone is locked automatically or manually the screens turns yellow. I have checked the blue light filter , it's off. Can someone help me? Is it a software glitch / 'do I have to get my screen replaced / or is it something to do with the lock key?
Thank you for reaching out. I would be happy to assist you further. Can I please have your full model number, baseband version, and service provider?
My full model number is SM-G9700.
Baseband version is G9700ZHU3CTE9.
Service provider is Airtel (India).
I had bought this phone in Hong Kong and is still in warranty. But since now I'm back in India, I cannot use my 1yr warranty. Any other information required ?
Thank you for this information. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry