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MrDl1jamaican
Constellation

Re: Lock screen media controls don't work (Spotify)

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I had the same issue and the below solution works.

Open Settings
- Search for "Optimise battery usage"

- Click on "Apps not optimised" and select "All"
- Search for Spotify and disable battery optimization.

 

After doing that you have to restart your phone than you will be able to skip, pause and play back songs..

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user1wtHSI4M0B
Astronaut

Re: Lock screen media controls don't work (Spotify)

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After days of searching I found this thread. Hallelujah🤣..... this actually worked.  Thank you so much

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userKRrRWviyoE
Constellation

Re: Lock screen media controls don't work (Spotify)

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If the above doesnt work try this. Uninstall Google Play Music, thats what worked for me (S10+ user)

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userTLLFzkWvP1
Astronaut

Re: Lock screen media controls don't work (Spotify)

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thank so much

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user6mD0fFsbpV
Constellation

Re: Lock screen media controls don't work (Spotify)

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That didn't work =o(


@Heinzable wrote:

I've had the same issue. Here's what worked for me:

- Open Settings
- Search for "Optimise battery usage"

- Click on "Apps not optimised" and select "All"
- Search for Spotify and disable battery optimization 

- Done!

 

Hope this helps Smiley Happy


 

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userGfANJ8w6jv
Astronaut

Re: Lock screen media controls don't work (Spotify)

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This worked for me. Also resolved a similar issue with the Square app on my Note 8. 

 

Thank you! 

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hugohartley
Constellation

Re: Lock screen media controls don't work (Spotify)

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i try everything but nothing.... idk what else i can do!!!

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userv7EOOwHjIw
Constellation

Re: Lock screen media controls don't work (Spotify)

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I think I found the solution. 

 

Settings > Lock Screen > Notifications > View Style > detailed

 

My theory is if u have it on icons only, the app isn't registered as being active by the lock screen. So if it is showed expanded out, the controls work again .

 

Hopefully this works for u all as well as it was really annoying me.

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user7yn9N6MsHG
Astronaut

Re: Lock screen media controls don't work (Spotify)

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Thanks man. I had the same issue, I could see the buttons were being recognized on touch, but wouldn't do anything. Your solution made it work again on my Note9.

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user6mD0fFsbpV
Constellation

Re: Lock screen media controls don't work (Spotify)

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It didn't work =o(

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