Lock screen media controls don't work (Spotify)

[userm63iaAdXls]

When I turn it off I don't see the lock screen controls for spotify anymore? Please help

[userfb9VoTwOUh]

Hi all, I had this issue and several days of communications with Spotify customer service. Same as others mentioned, Amazon music was fine but lockscreen controls were not working. In the end I narrowed it down to an issue with Google Play Services. I could get it to work by clearing data and cache buy it would soon break again. In the end I - force stopped and cleared both Spotify and Google Play Services cache and data then - uninstalled Spotify. - joined the Google Play Services Beta - Updated Google Play services - restarted phone - installed Spotify - changed Power optimisation setting before starting Spotify - started Spotify and logged in They have now worked fine for three days. I did the power setting change before logging in as a hunch. I'm not going to break mine again to test whether that alone makes any difference or whether you'd need to do that. I just hope this fixes the appalling Android Auto performance I've been having with Spotify as well.

[usermfFkVIBGRC]

I was the same situation as yours, and no tips mentioned here couldn't solve the problem.

Finally I found the solution.

Just uninstall the latest spotify and install old one (such as Ver.8.4.9).

[MoEyJoEhAwK]

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@userSURAELy6qL wrote:

I had the issue of the spotify controls from the lock screen widget not working.

What resolved the issue for me was:

Settings > Lock Screen > Face Widgets > Turn off the music option

Spotify then worked for me straight away.At a guess I would say  there might be some type of resource clash with the default samsung music which I don't use and spotify. So turning that off resolved the issue for me.

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After trying every other solution on this thread, disabling FaceWidgets was the only that worked for me. My phone now uses Spotify's built-in lock screen controls and works fine.

[Samsung_IxX03I6]

Yes I have the same problem with YouTube when I am running I have to keep stopping and restart, also I have been very disappointed with the picture quality on my galaxy 10+ or maybe I have not gotten the use of it yet.

[user3gE0Eh4vQX]

I just plugged in my headphones and it fixed this issue.. lol weird

[userfb9VoTwOUh]

Having fixed mine it broke again so I rolled back to the normal Google Play Services etc. However, this weekend it seems to have fixed itself. It so happens that I also used my Headphones (with controls) on the plane so perhaps this is what fixed mine as well. Weird.

[userfb9VoTwOUh]

OK, so, after this broke yet again, I fixed it by putting my Headphones in...however, I don't think it actually started working until I'd clicked on the headphone controls the first time. Yesterday I'd tried simply plugging them in without success but today I used them properly to pause/skip forward etc.

[shank12]

The new s10e,s10,s10+ they all have problems ever since the latest update and they are still trying to fix everything

[KellyKelz808]

Hey! So I believe I finally figured it out! If shutting off battery optimization for spotify doesn't work, then you have to go to your settings... type in " face widgets " and uncheck music! Worked right away for me. Hopefully that solve your issue and everyone elses.