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userm63iaAdXls
Constellation

Re: Lock screen media controls don't work (Spotify)

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When I turn it off I don't see the lock screen controls for spotify anymore? Please help

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userfb9VoTwOUh
Asteroid

Re: Lock screen media controls don't work (Spotify)

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Hi all, I had this issue and several days of communications with Spotify customer service. Same as others mentioned, Amazon music was fine but lockscreen controls were not working. In the end I narrowed it down to an issue with Google Play Services. I could get it to work by clearing data and cache buy it would soon break again. In the end I - force stopped and cleared both Spotify and Google Play Services cache and data then - uninstalled Spotify. - joined the Google Play Services Beta - Updated Google Play services - restarted phone - installed Spotify - changed Power optimisation setting before starting Spotify - started Spotify and logged in They have now worked fine for three days. I did the power setting change before logging in as a hunch. I'm not going to break mine again to test whether that alone makes any difference or whether you'd need to do that. I just hope this fixes the appalling Android Auto performance I've been having with Spotify as well.
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usermfFkVIBGRC
Constellation

Re: Lock screen media controls don't work (Spotify)

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I was the same situation as yours, and no tips mentioned here couldn't solve the problem.

Finally I found the solution.

Just uninstall the latest spotify and install old one (such as Ver.8.4.9).

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MoEyJoEhAwK
Astronaut

Re: Lock screen media controls don't work (Spotify)

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@userSURAELy6qL wrote:

I had the issue of the spotify controls from the lock screen widget not working.

 

What resolved the issue for me was:

 

Settings > Lock Screen > Face Widgets > Turn off the music option

Spotify then worked for me straight away.At a guess I would say  there might be some type of resource clash with the default samsung music which I don't use and spotify. So turning that off resolved the issue for me.


After trying every other solution on this thread, disabling FaceWidgets was the only that worked for me. My phone now uses Spotify's built-in lock screen controls and works fine.

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Samsung_IxX03I6
Astronaut

Re: Lock screen media controls don't work (Spotify)

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Yes I have the same problem with YouTube when I am running I have to keep stopping and restart, also I have been very disappointed with the picture quality on my galaxy 10+ or maybe I have not gotten the use of it yet.

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user3gE0Eh4vQX
Constellation

Re: Lock screen media controls don't work (Spotify)

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I just plugged in my headphones and it fixed this issue.. lol weird

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userfb9VoTwOUh
Asteroid

Re: Lock screen media controls don't work (Spotify)

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Having fixed mine it broke again so I rolled back to the normal Google Play Services etc. However, this weekend it seems to have fixed itself. It so happens that I also used my Headphones (with controls) on the plane so perhaps this is what fixed mine as well. Weird.

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userfb9VoTwOUh
Asteroid

Re: Lock screen media controls don't work (Spotify)

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OK, so, after this broke yet again, I fixed it by putting my Headphones in...however, I don't think it actually started working until I'd clicked on the headphone controls the first time. Yesterday I'd tried simply plugging them in without success but today I used them properly to pause/skip forward etc.

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shank12
Constellation

Re: Lock screen media controls don't work (Spotify)

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The new s10e,s10,s10+ they all have problems ever since the latest update and they are still trying to fix everything

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KellyKelz808
Constellation

Re: Lock screen media controls don't work (Spotify)

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Hey! So I believe I finally figured it out! If shutting off battery optimization for spotify doesn't work, then you have to go to your settings... type in " face widgets " and uncheck music! Worked right away for me. Hopefully that solve your issue and everyone elses.

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