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Asteroid

Lock screen

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My lock screen has 2 displays with 2 different date 2 different times <edit>

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Samsung Care Ambassador

Re: Lock screen

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I know this sounds crazy but could that be on the tiger wallpaper in the picture looks kinda like a screenshot of the tiger with the clock on top of the picture I would look at the picture 


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Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

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Samsung Moderator
Samsung Moderator

Re: Lock screen

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Have you adjusted the AOD settings?



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Asteroid

Re: Lock screen

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What is that we’re fine it please

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Samsung Moderator
Samsung Moderator

Re: Lock screen

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The model code can be found in Settings> About phone.



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Samsung Care Ambassador

Re: Lock screen

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Could you take a screenshot of it


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Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless
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Asteroid

Re: Lock screen

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I’ve had bad time try to figure out this phone.C84E645D-04A8-431A-B4A6-3B86A0E34FE1.jpeg

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Samsung Moderator
Samsung Moderator

Re: Lock screen

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What is the full model code of the phone? Have you downloaded any apps just before this started? Are you using a Theme?



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Asteroid

Re: Lock screen

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Model number is sm-g975u and no apps added

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Samsung Care Ambassador

Re: Lock screen

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Does that happen when you revert back to the default lock screen? Does the AOD also display two different times like that? Looks like the S10 is having problems rendering that lock screen which is causing the graphical glitching. 



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Samsung Care Ambassador

Re: Lock screen

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I know this sounds crazy but could that be on the tiger wallpaper in the picture looks kinda like a screenshot of the tiger with the clock on top of the picture I would look at the picture 


If you've found my post to be helpful, please like the post. If my response resolved your issue, please press the "✓ Accept as Solution" button.

Gary-B82-Ambassador-Signature2Note 10+ Verizon Wireless

View solution in original post

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